Privacy Policy
Last updated: April 14, 2026
Rankiei ("we", "our", or "platform") respects the privacy of its users. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website (rankiei.ai) and our platform (app.rankiei.ai).
1. Information we collect
Registration data: name, email, and password (encrypted) provided during account creation.
Payment data: credit card information processed directly by Stripe. We do not store card data on our servers.
Usage data: URLs of analyzed sites, audit results, monitored keywords, and project settings.
Technical data: IP address, browser type, operating system, and pages accessed, collected automatically for security and service improvement.
Cookies: we use essential cookies for authentication and session management.
2. How we use your information
- Provide, operate, and maintain the platform
- Process payments and manage subscriptions
- Send transactional emails (welcome, password reset, team invitations, audit alerts)
- Improve user experience and develop new features
- Prevent fraud and ensure platform security
- Comply with legal obligations
3. Data sharing
We do not sell your personal data. We share information only with:
- Stripe: payment processing
- Brevo: transactional email delivery
- DigitalOcean: infrastructure hosting
- Cloudflare: security and DNS
These providers act as data processors and are subject to their own privacy policies.
4. Storage and security
Your data is stored on secure DigitalOcean servers. We use:
- TLS encryption on all connections
- Passwords stored with bcrypt hashing
- Role-based access control (RBAC) for data access
- Automated database backups
5. Your rights
Under the LGPD (Brazil's General Data Protection Law), you have the right to:
- Access your personal data
- Correct incomplete or outdated data
- Request deletion of your data
- Revoke consent for data usage
- Request data portability
To exercise these rights, send an email to [email protected].
6. Data retention
We retain your data while your account is active. After account deletion, your personal data will be removed within 30 days, except when retention is required by legal obligation.
7. Minors
The platform is not intended for anyone under 18 years of age. We do not knowingly collect data from minors.
8. Changes to this policy
We may update this policy periodically. Significant changes will be communicated via email or notice on the platform.
9. Contact
For questions about this policy or how your data is handled:
Email: [email protected]